“Research That Scales” by Kate Towsey: The Seminal, Game-Changing Guide to ResearchOpsSetting up a new research function can feel overwhelming. This enormous task is now easier because Kate Towsey has, quite literally, just…Nov 1, 2024Nov 1, 2024
The Confrontations of Flying SoloAfter two years being a solopreneur, I’ve gained a new understanding of how my past experiences and expertise have impacted my approach to…Jul 8, 20241Jul 8, 20241
Published inUX CollectiveWaiting for Olivia Rodrigo concert tickets“Even if we don’t get tickets, this is an experience in itself.”Sep 30, 20234Sep 30, 20234
Research democratization: Utopia and realityOn Wednesday I attended the first half of the People Who Do Research 2023 conference (the European-time-zone-friendly half!).Feb 10, 2023Feb 10, 2023
What Green Eggs and Ham and UX Research have in commonSam-I-Am’s quest in Green Eggs and Ham is identical to our quest as UX researchers.Jan 3, 20232Jan 3, 20232
Published inUX CollectiveHow to thrive as a UX research managerOriginally presented as a talk at User Research London 2022.Sep 21, 20225Sep 21, 20225
Want to invest in research? First, ensure your company is insights-readyIf you’re contemplating an investment in a research practice, you’ve bought into the following message: You need research insights in order…Sep 16, 2022Sep 16, 2022
The experience of being a bicycle courier*This story was originally written in June 2021 while I was an employee at Just Eat Takeaway.com.May 13, 2022May 13, 2022
Published inUX CollectiveApplying a firefighter model to the UX Research practiceAs UX researchers, we’ve all been there: We have our research plans meticulously laid out. We envision weeks full of fascinating…Nov 25, 2020Nov 25, 2020